Terms

The service: Hjælp én gang finds and contacts tradespeople and service providers on your behalf and passes their quotes to you. We do not do the work ourselves and are not a party to the agreement between you and the tradesperson.

Price: from 149 kr. per request. You get a fixed price before we start and pay only if we find at least one quote for you. Payment by MobilePay or payment link after the job.

No guarantee for the tradesperson's work: we pick those who answer and have decent reviews, but responsibility for the work lies with the party you contract with.

Files: attach only files you have the right to share. We check files technically, but open them only to understand your job.

Right of withdrawal: as a consumer you have 14 days under the Danish Consumer Contracts Act. If you ask us to start at once and we have contacted tradespeople for you, you may be charged for the work done.

Pilot: the service is a time-limited trial. We may stop it with notice; requests in progress are completed.

Complaints: write to hello@myclienta.com. Danish law applies. Consumers may complain to Nævnenes Hus / Center for Klageløsning.